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Over the past few weeks, we’ve looked at the challenges retail is facing due to the COVID-19 pandemic, and we’ve examined some ways Hi-Touch retailers can survive and thrive in spite of those challenges.

Today, I want to look at how personal shopping services can be used to transform your relationship with your customers in this new normal.
We believe that the visit to your retail store is just one moment in a continuum of brand impressions that are really a conversation between you and shoppers. …